Murfy

Murfy is an online platform that assists individuals in repairing their household appliances. Created in 2018, this start-up is at the forefront of the fight against planned obsolescence and tries to incite consumers to repair. Five entrepreneurs want to break the misconception that it is easier to replace rather than repair a household appliance. They decided to create Murfy, which offers costumers two solutions: self-repair by following free online tutorials or a home visit by a technician for a single fixed price. As the only start-up company in a sector previously dominated by large retailers (Darty, Boulanger), Murfy relies on technicians with several years of experience to offer a high-quality service. This irreproachable customer service enables them to achieve a 100% satisfaction rate. It is now possible for consumers to limit costs by optimizing repair choices, to have peace of mind in the event of a breakdown, and above all to reduce waste and make savings by extending the lifespan of the appliance by several years. Murfy has already saved more than 12,000 appliances, saving 720 tons of household waste. It is now present in 5 regions: Île-de-France, Nord-Pas-de-Calais, Rhône-Alpes, Languedoc-Roussillon-Midi-Pyrénées, Provence-Alpes-Côte d'Azur.